Our Quality Policy works as a guideline for all our processes, people and partners. Whether it is constantly evolving to ensure best service output to the clients or staff training, all our decisions are based on its capability to deliver high quality standards to the clients.
At M SQUARE every expectation and performance is quantified and measured. KPIs covering all aspects of the service are monitored and regularly reviewed to drive up service levels as part of a process of continuous improvement.
We have achieved standardization in all our processes, right from on-field workflow to billing process, which has helped us to create a systematic and transparent environment for both our clients and employees. Statutory compliance is also a part of our aim for standardization.
We have expert trainers to ensure our staff is sensitive towards their role and understands the importance of quality performance output. Every on-field staff has to compulsorily undergo one month training on joining. We conduct workshops on quarterly basis to empower our staff with new information and skills required to stay updated.
Our team consists of the right people with relevant experience and attitude. The management team includes professionals with decades of valuable experience in the facility management industry. We also conduct strict staff verification during the recruitment process.
We provide a plethora of services that cater to all the facility needs of a property. While we self-deliver various services, we also have strategic partnerships to extend our offerings to provide a complete tailor made service package to our clients. This has helped our clients to benefit through operation and cost efficiency and reduce hassles of multiple vender management.
M SQUARE is a service provider in the field of Facility Management, established in the year 2008. Based out of the city of Mumbai, we cater to businesses and residential clients in Maharashtra, Delhi, Chennai and Hyderabad, providing a wide range of holistic utility management services.
Our strength lies in our team of experienced and passionate professionals who constantly strive to provide the best service to our clients. Over the years, we have grown to a team of about 1100 employees. They, along with our motto of constant improvement and up gradation of our staff, processes and other resources, have helped M SQUARE in successfully building long lasting, healthy client relationships.
We strictly follow the rules and laws that govern our domain and adhere to the compliance guidelines laid by the Government to ensure a transparent and sustainable growth for our company, our employees, our clients and the country.
R No 3, Marwadi CHL, Dattapada Road, Borivali East, Near Railway Crossing, Mumbai – 400066
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